# Honesty Support

> Remote IT from a person. Agents read the price, open a task, and pay by card or USDC.

- name: com.honestysupport/support
- version: 1.0.0
- connection class: R0 (autonomous)
- trust: 83/100 flags: no-repository
- quality: 83/100 (good)
- owner: not claimed
- descriptor: https://api.protogrid.dev/v1/servers/com.honestysupport%2Fsupport
- tools: https://api.protogrid.dev/v1/servers/com.honestysupport%2Fsupport/tools

**An agent can connect right now, no human step.** Remote endpoint, no authentication, reachable on the last probe.

## Connection (mcpServers)

```json
{
  "mcpServers": {
    "support": {
      "type": "http",
      "url": "https://honestysupport.com/mcp"
    }
  }
}
```


## Trust

- hygiene: 80
- liveness: 100
- freshness: 100
- provenance: 55
- drivers: +dns-namespace +website +reachable +uptime-100% +updated-20d-ago -no-repository
- Derived from observable signals (official registry feed and our own credential-free probes); no code audit performed.

## Quality 83/100 (good)

### protocol: 88 (weight 25)

- pass `protocol.modern`: supports 2026-07-28 (server/discover)
- pass `protocol.stateless`: answers without a session
- pass `protocol.transport`: streamable HTTP
- warn `protocol.list_ttl`: tools/list declares ttlMs 0, so clients re-fetch it on every use

### authorization: n/a (weight 15)

- n/a `auth.prm`, `auth.as_metadata`, `auth.cimd`: no remote uses OAuth
- n/a `auth.secret_in_url`: no templated URL

### tool hygiene: 71 (weight 30)

- pass `tools.descriptions`: every tool has a description
- pass `tools.description_length`: descriptions are concise
- pass `tools.schemas`: every tool has an object input schema
- fail `tools.annotations`: no tool declares readOnlyHint or destructiveHint, so clients cannot tell safe calls from risky ones
- fail `tools.directory_hints`: no tool declares all four of readOnlyHint, destructiveHint, idempotentHint and openWorldHint; missing: create_support_ticket (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); get_support_options (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); get_support_pricing (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); …
- pass `tools.token_cost`: about 1,733 tokens to load every tool
- pass `tools.api_dump`: tools are not a one-to-one API dump

### stability: 100 (weight 15)

- pass `stability.changes`: no tool changes in 30 days
- pass `stability.rug_pull`: no tool changed its meaning under the same name

### dependencies: n/a (weight 15)

- n/a `deps.known_vulns`, `deps.mcp_sdk_version`, `deps.resolvable`: no npm or PyPI package

- tools: 18, about 1,733 tokens to load them all
- tool set hash: 2780a2a199a6f819ba9e9266203acbf1
- badge: [![protogrid quality](https://protogrid.dev/badge/com.honestysupport/support.svg)](https://protogrid.dev/servers/com.honestysupport/support)
- Checks run on what our credential-free, read-only probes observe; tools are never called and no code audit is performed.

### Tool changes

_No tool definition changes recorded._

## Remotes

- https://honestysupport.com/mcp (streamable-http, auth none, reachable true, uptime30d 1)

## Packages

_none_

## Tools (18)

- `book_technician`: Reserve a previously selected time only when customer_confirmed is true and the session is waiting for that confirmation. Requires the agent bearer token. Does not mark the visit paid. Calling this with customer_confirmed false is rejected.
- `cancel_booking`: Cancel an unpaid reservation. Paid visits are not cancelled here. Requires the agent bearer token.
- `continue_triage`: Add the customer's next message. If they name one of the offered times, the price is shown and nothing is reserved until they confirm.
- `create_support_checkout`: Return the Stripe checkout URL for a reserved unpaid visit. Requires the agent bearer token. Never marks the invoice paid.
- `create_support_ticket`: Open the support ticket for this diagnosis and store the technician summary. Requires the agent bearer token. Does not book a time.
- `get_booking_status`: Payment and reservation status from the database. Paid is true only after Stripe has recorded payment.
- `get_crypto_payment`: How an agent pays USDC for a human request. Lists MetaMask, Coinbase Wallet, Trust Wallet, Phantom, and Rainbow, plus the receiving address on Base, Ethereum, and Solana. Read-only. AI agents pay crypto for human requests.
- `get_support_options`: List Honesty Support categories, session lengths, and the rule that a human is booked only after the customer confirms. AI agents pay crypto for human requests. Read-only. Call this first.
- `get_support_pricing`: Authoritative one-time remote IT price. Do not invent a price. Read-only.
- `get_support_ticket`: Read the structured triage and ticket id for a session the caller already has.
- `get_technician_availability`: Open technician times in UTC. Times already reserved are omitted. Read-only.
- `handoff_to_human`: Same as request_human_help. Prepares the technician summary and offers times.
- `request_asap_help`: Open an urgent ticket and return the phone number. Does not claim a technician was pinged and does not charge. Requires the agent bearer token.
- `request_human_help`: Customer asked for a person. Returns open times. Does not reserve one.
- `request_task`: Submit one support task from the customer's words and email. Returns a task id and a crypto pay URL. AI agents pay crypto for human requests. Does not book a time, charge a card, or assign a technician.
- `start_support_session`: Same as triage_issue. Opens a diagnosis session and does not book or charge.
- `submit_crypto_payment`: Confirm a USDC transfer that pays for a human task. The transaction must already be on Base, Ethereum, or Solana. Does not accept card data. AI agents pay crypto for human requests.
- `triage_issue`: Start a diagnosis from the customer's words. Returns session_id and structured triage. Does not book or charge.