# GoAI Moat Cross-Border Returns & Refund Management

> True return-cost math, platform return-policy playbook, and return-reduction strategy for sellers

- name: com.goaimoat/returns-refund-management
- version: 1.0.0
- connection class: unknown (unknown)
- trust: 62/100 flags: duplicate-repo, unreachable
- quality: 83/100 (good)
- owner: not claimed
- descriptor: https://api.protogrid.dev/v1/servers/com.goaimoat%2Freturns-refund-management
- tools: https://api.protogrid.dev/v1/servers/com.goaimoat%2Freturns-refund-management/tools

**Not classified yet.** The remote endpoints have not been probed successfully, or the listing has nothing to connect to.

## Connection (mcpServers)

```json
{
  "mcpServers": {
    "returns-refund-management": {
      "type": "http",
      "url": "https://returns.mcp.goaimoat.com/mcp"
    }
  }
}
```


## Trust

- hygiene: 80
- liveness: 0
- freshness: 100
- provenance: 85
- drivers: +repository +dns-namespace +website -unreachable(7 failures) +updated-26d-ago -duplicate-repo(15 names)
- Derived from observable signals (official registry feed and our own credential-free probes); no code audit performed.

## Quality 83/100 (good)

### protocol: 88 (weight 25)

- pass `protocol.modern`: supports 2026-07-28 (server/discover)
- pass `protocol.stateless`: answers without a session
- pass `protocol.transport`: streamable HTTP
- warn `protocol.list_ttl`: tools/list declares ttlMs 0, so clients re-fetch it on every use

### authorization: n/a (weight 15)

- n/a `auth.prm`, `auth.as_metadata`, `auth.cimd`: no remote uses OAuth
- n/a `auth.secret_in_url`: no templated URL

### tool hygiene: 71 (weight 30)

- pass `tools.descriptions`: every tool has a description
- pass `tools.description_length`: descriptions are concise
- pass `tools.schemas`: every tool has an object input schema
- fail `tools.annotations`: no tool declares readOnlyHint or destructiveHint, so clients cannot tell safe calls from risky ones
- fail `tools.directory_hints`: no tool declares all four of readOnlyHint, destructiveHint, idempotentHint and openWorldHint; missing: return_policy_playbook (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); calculate_return_cost (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); reduce_returns_playbook (readOnlyHint, destructiveHint, idempotentHint, openWorldHint)
- pass `tools.token_cost`: about 466 tokens to load every tool
- pass `tools.api_dump`: tools are not a one-to-one API dump

### stability: 100 (weight 15)

- pass `stability.changes`: 3 tool changes in 30 days
- pass `stability.rug_pull`: no tool changed its meaning under the same name

### dependencies: n/a (weight 15)

- n/a `deps.known_vulns`, `deps.mcp_sdk_version`, `deps.resolvable`: no npm or PyPI package

- tools: 3, about 466 tokens to load them all
- tool set hash: db4e8e233b85bfcf1b53ef921ffe2e3c
- tools last changed: 2026-09-25T04:06:23.174Z
- badge: [![protogrid quality](https://protogrid.dev/badge/com.goaimoat/returns-refund-management.svg)](https://protogrid.dev/servers/com.goaimoat/returns-refund-management)
- Checks run on what our credential-free, read-only probes observe; tools are never called and no code audit is performed.

### Tool changes

- 2026-09-25 `reduce_returns_playbook` changed (inputSchema)
- 2026-09-25 `return_policy_playbook` changed (inputSchema)
- 2026-09-25 `calculate_return_cost` changed (inputSchema)

Full history: https://api.protogrid.dev/v1/servers/com.goaimoat%2Freturns-refund-management/changes

## Remotes

- https://returns.mcp.goaimoat.com/mcp (streamable-http, auth none, reachable false, uptime30d 0.86)

## Packages

_none_

## Tools (3)

- `calculate_return_cost`: 退货真实成本核算：单件退货成本 + 月度退货成本 + 退货吃掉多少毛利 + returnless 是否划算。

参数：
- avg_price: 平均售价（美元）
- return_rate_pct: 退货率（%），服装类常见 15%–20%+，标品 5%–10%
- monthly_units: 月销量（件）
- category: 品类（apparel/electronics/standard 等，仅用于提示退货率区间）
- is_fba: 是否 FBA（FBA 有退货处理费+退款管理费，FBM 卖家自担退货运费）
- restock_rate_pct: 退货可恢复可售比例（%，FBA 约 68% 卖家实测口径，须自验）
- returnless_refund: 是否采用无退货退款（低价品退货物流成本可能高于残值）

返回：单件退货真实成本、月度退货成本、退货侵蚀的毛利、returnless 建议。
成本口径：退款管理费 $0.30/件 + 退货处理费（按尺寸阶梯取中值估算）+ 不可售部分弃置/移除费 +
商品残值损失（(1-可恢复率)×售价）。均标「截至 2026 须自验」。
- `reduce_returns_playbook`: 按退货主因给针对性降退货率清单（尺码/描述不符/质量/运输损坏/买家反悔）。

参数：
- return_reason: 退货主因（size_fit / description_mismatch / quality / damaged_in_transit / buyer_remorse）

返回：该主因的针对性降退货率动作清单 + 通用建议。
清单为行业经验值须自验，非平台硬口径。
- `return_policy_playbook`: 各平台退货政策对比（Amazon/Walmart/eBay/TikTok Shop/Shopify DTC）+ 退货管理要点。

参数：
- platform: 平台标识（amazon/walmart/ebay/tiktok_shop/shopify_dtc，不区分大小写）

返回：该平台退货窗口、成本结构、returnless 支持、退货管理要点。
政策为公开口径（截至 2026 须自验），不实时抓取。