# Alvrun business support

> Ask a business's official customer support and get their verified answer, with sources.

- name: com.alvrun/support
- version: 1.0.0
- connection class: unknown (unknown)
- trust: 47/100 flags: no-repository, unreachable
- quality: 89/100 (good)
- owner: not claimed
- descriptor: https://api.protogrid.dev/v1/servers/com.alvrun%2Fsupport
- tools: https://api.protogrid.dev/v1/servers/com.alvrun%2Fsupport/tools

**Not classified yet.** The remote endpoints have not been probed successfully, or the listing has nothing to connect to.

## Connection (mcpServers)

```json
{
  "mcpServers": {
    "support": {
      "type": "http",
      "url": "https://alvrun.com/api/mcp"
    }
  }
}
```


## Trust

- hygiene: 80
- liveness: 0
- freshness: 85
- provenance: 45
- drivers: +dns-namespace -unreachable(8 failures) ~updated-59d-ago -no-repository
- Derived from observable signals (official registry feed and our own credential-free probes); no code audit performed.

## Quality 89/100 (good)

### protocol: 88 (weight 25)

- pass `protocol.modern`: supports 2026-07-28 (server/discover)
- pass `protocol.stateless`: answers without a session
- pass `protocol.transport`: streamable HTTP
- warn `protocol.list_ttl`: tools/list declares ttlMs 0, so clients re-fetch it on every use

### authorization: n/a (weight 15)

- n/a `auth.prm`, `auth.as_metadata`, `auth.cimd`: no remote uses OAuth
- n/a `auth.secret_in_url`: no templated URL

### tool hygiene: 86 (weight 30)

- pass `tools.descriptions`: every tool has a description
- pass `tools.description_length`: descriptions are concise
- pass `tools.schemas`: every tool has an object input schema
- pass `tools.annotations`: 2 of 2 tools declare readOnlyHint or destructiveHint
- fail `tools.directory_hints`: no tool declares all four of readOnlyHint, destructiveHint, idempotentHint and openWorldHint; missing: find_business (destructiveHint, idempotentHint); ask (destructiveHint, idempotentHint)
- pass `tools.token_cost`: about 490 tokens to load every tool
- pass `tools.api_dump`: tools are not a one-to-one API dump

### stability: 100 (weight 15)

- pass `stability.changes`: no tool changes in 30 days
- pass `stability.rug_pull`: no tool changed its meaning under the same name

### dependencies: n/a (weight 15)

- n/a `deps.known_vulns`, `deps.mcp_sdk_version`, `deps.resolvable`: no npm or PyPI package

- tools: 2, about 490 tokens to load them all
- tool set hash: 94f89d7bcb9aecfa9f37ded2afdb1472
- badge: [![protogrid quality](https://protogrid.dev/badge/com.alvrun/support.svg)](https://protogrid.dev/servers/com.alvrun/support)
- Checks run on what our credential-free, read-only probes observe; tools are never called and no code audit is performed.

### Tool changes

_No tool definition changes recorded._

## Remotes

- https://alvrun.com/api/mcp (streamable-http, auth none, reachable false, uptime30d 0.8769231)

## Packages

_none_

## Tools (2)

- `ask`: Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
- `find_business`: Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.