# Support Agent Admin by Nova (CIVAI)

> I manage your Support Agent CRM, pipeline analytics, follow-ups, Leads Discovery, and workspace out…

- name: co.civai.nova/support-agent-admin
- version: 1.1.0
- connection class: R0 (autonomous)
- trust: 82/100 flags: no-repository
- quality: 63/100 (needs work)
- owner: not claimed
- descriptor: https://api.protogrid.dev/v1/servers/co.civai.nova%2Fsupport-agent-admin
- tools: https://api.protogrid.dev/v1/servers/co.civai.nova%2Fsupport-agent-admin/tools

**An agent can connect right now, no human step.** Remote endpoint, no authentication, reachable on the last probe.

## Connection (mcpServers)

```json
{
  "mcpServers": {
    "support-agent-admin": {
      "type": "http",
      "url": "https://nova.civai.co/mcp/agents/support-agent-admin"
    }
  }
}
```


## Trust

- hygiene: 80
- liveness: 99
- freshness: 100
- provenance: 55
- drivers: +dns-namespace +website +reachable +uptime-97% +updated-29d-ago -no-repository
- Derived from observable signals (official registry feed and our own credential-free probes); no code audit performed.

## Quality 63/100 (needs work)

### protocol: 75 (weight 25)

- warn `protocol.modern`: newest supported version is 2025-11-25; 2026-07-28 not supported, older versions are deprecated until 2027-07-28
- n/a `protocol.stateless`: only applies to 2026-07-28 servers
- pass `protocol.transport`: streamable HTTP
- n/a `protocol.list_ttl`: only applies to 2026-07-28 servers

### authorization: n/a (weight 15)

- n/a `auth.prm`, `auth.as_metadata`, `auth.cimd`: no remote uses OAuth
- n/a `auth.secret_in_url`: no templated URL

### tool hygiene: 71 (weight 30)

- pass `tools.descriptions`: every tool has a description
- pass `tools.description_length`: descriptions are concise
- pass `tools.schemas`: every tool has an object input schema
- fail `tools.annotations`: no tool declares readOnlyHint or destructiveHint, so clients cannot tell safe calls from risky ones
- fail `tools.directory_hints`: no tool declares all four of readOnlyHint, destructiveHint, idempotentHint and openWorldHint; missing: admin__get_agent_analytics (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); admin__list_sessions (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); admin__assign_x_account (readOnlyHint, destructiveHint, idempotentHint, openWorldHint); …
- pass `tools.token_cost`: about 6,834 tokens to load every tool
- pass `tools.api_dump`: tools are not a one-to-one API dump

### stability: 25 (weight 15)

- warn `stability.changes`: 39 tool changes in 30 days
- fail `stability.rug_pull`: 1 tools kept their name but changed most of their description in 30 days; review before trusting them

### dependencies: n/a (weight 15)

- n/a `deps.known_vulns`, `deps.mcp_sdk_version`, `deps.resolvable`: no npm or PyPI package

- tools: 90, about 6,834 tokens to load them all
- tool set hash: c7256c2f849158f42baaa9749aee061f
- tools last changed: 2026-10-16T21:01:13.387Z
- badge: [![protogrid quality](https://protogrid.dev/badge/co.civai.nova/support-agent-admin.svg)](https://protogrid.dev/servers/co.civai.nova/support-agent-admin)
- Checks run on what our credential-free, read-only probes observe; tools are never called and no code audit is performed.

### Tool changes

- 2026-10-16 `admin__update_agent` changed (inputSchema)
- 2026-10-16 `admin__create_agent` changed (inputSchema)
- 2026-10-15 `research__generate-research-report` added
  - Generate a comprehensive research report from existing research data.
- 2026-10-15 `research__conduct-deep-research` added
  - Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- 2026-10-15 `research__generate-research-report` removed
  - Generate a comprehensive research report from existing research data.
- 2026-10-15 `research__conduct-deep-research` removed
  - Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- 2026-10-15 `research__generate-research-report` added
  - Generate a comprehensive research report from existing research data.
- 2026-10-15 `research__conduct-deep-research` added
  - Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- 2026-10-14 `research__conduct-deep-research` removed
  - Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- 2026-10-14 `research__generate-research-report` removed
  - Generate a comprehensive research report from existing research data.

Full history: https://api.protogrid.dev/v1/servers/co.civai.nova%2Fsupport-agent-admin/changes

## Remotes

- https://nova.civai.co/mcp/agents/support-agent-admin (streamable-http, auth none, reachable true, uptime30d 0.9741379)

## Packages

_none_

## Tools (90)

- `admin__abort_scans`: Stop stuck running scans (marks interrupted, releases schedule lock).
- `admin__assign_instagram_account`: Assign or remove Instagram account on agent.
- `admin__assign_jiji_account`: Assign or remove Jiji account on agent.
- `admin__assign_smtp_account`: Assign or remove SMTP account on agent.
- `admin__assign_telegram_account`: Assign or remove Telegram account on agent.
- `admin__assign_whatsapp_account`: Assign or remove WhatsApp Web account on agent.
- `admin__assign_x_account`: Assign main X account on agent (inbound DMs and replies). One agent per handle.
- `admin__assign_x_campaign_account`: Assign campaign X account: outbound only, borrows login from another agent's main account.
- `admin__bulk_delete_sessions`: Delete multiple visitor sessions and their files.
- `admin__bulk_followup`: Bulk follow-up to filtered visitors.
- `admin__bulk_set_session_labels`: Merge labels onto multiple visitor sessions.
- `admin__clear_discovery_cache`: Clear Leads Discovery scan cache for an agent (seen handles / WA progress).
- `admin__compose_bulk_draft`: AI-compose shared bulk follow-up draft (agent voice only).
- `admin__compose_draft`: AI-compose a draft reply for one visitor session (Zap; does not send).
- `admin__continue_scan`: Continue a scan paused for selection (WhatsApp/Telegram groups or IG/X targets).
- `admin__create_agent`: Create a new Support Agent for CRM/outreach.
- `admin__create_scan_schedule`: Create an auto-scan schedule (Import Only or Message now outreach).
- `admin__delete_agent`: Permanently delete a Support Agent.
- `admin__delete_attachment`: Delete one agent KB attachment.
- `admin__delete_scans`: Delete one or more completed scan runs (does not delete schedules).
- `admin__delete_scan_schedule`: Delete an auto-scan schedule.
- `admin__end_conversation`: Mark visitor conversation ended (stops IG/WA follow-ups).
- `admin__export_contacts`: Export filtered contacts as CSV (returns csv_content in result).
- `admin__generate_agent_preview`: AI-generate agent title/instructions/context from business description.
- `admin__get_agent`: Return full agent metadata including chat/public/iframe links.
- `admin__get_agent_analytics`: Pipeline overview on one agent_id (totals + top visitors).
- `admin__get_attachment_content`: Read converted markdown or database schema summary for one attachment.
- `admin__get_chat`: Open a lead chat by visitor_id, email, phone, or contact handle.
- `admin__get_crm_unreplied_alert_config`: Read CRM unreplied digest email settings.
- `admin__get_discovery_analytics`: Get sourced-leads analytics for an agent (window e.g. 7d, 30d).
- `admin__get_followup_run`: Get one follow-up run with progress log.
- `admin__get_scan`: Get one scan with paginated leads (status, progress, leads).
- `admin__import_contacts`: Import contacts onto an agent.
- `admin__import_leads`: Import discovered leads into the agent CRM (outreach: none|immediate|bulk_followup).
- `admin__invite_agent_collaborator`: Invite a Nova user by email to collaborate on an agent (owner only).
- `admin__list_agent_collaborators`: List team members with access to a support agent (owner only).
- `admin__list_agents`: List all Support Agents for the signed-in owner.
- `admin__list_attachments`: List knowledge-base attachments on a Support Agent.
- `admin__list_channel_accounts`: List available channel accounts for assignment (IG, X, Telegram, SMTP).
- `admin__list_connectors`: List WhatsApp, Instagram, Email, X connector status for a support agent.
- `admin__list_followup_runs`: List bulk follow-up runs for an agent.
- `admin__list_scan_results`: Alias of get_scan — read leads from an active or completed scan.
- `admin__list_scans`: List past and active leads discovery scans for an agent.
- `admin__list_scan_schedules`: List auto-scan schedules for an agent.
- `admin__list_session_labels`: List visitor session label catalog for an agent.
- `admin__list_sessions`: Filtered drill-down on visitor sessions (requires filter_by).
- `admin__list_top_agents`: List busiest CRM agents (limit 5–10).
- `admin__pending_reply_count`: Count pending replies on an agent.
- `admin__preview_followup_email`: Preview rendered follow-up email HTML.
- `admin__regenerate_attachment`: Re-process one attachment (re-convert or re-extract schema).
- `admin__remove_agent_collaborator`: Remove a collaborator from an agent (owner only).
- `admin__resume_conversation`: Resume a paused visitor conversation.
- `admin__resume_followup_run`: Resume an interrupted follow-up run.
- `admin__run_scan`: Start a leads discovery scan (whatsapp, instagram, x, telegram, or jiji).
- `admin__send_followup`: Send follow-up via admin_followup channels.
- `admin__send_message`: Send follow-up via WhatsApp, email, or Instagram.
- `admin__set_pool_mode`: Enable/disable pool fallback for x, instagram, or telegram channel.
- `admin__set_session_labels`: Replace labels on one visitor session.
- `admin__suggest_targets`: AI-propose Instagram or X @targets for a discovery scan (depth/breadth optional).
- `admin__transfer_agent_owner`: Transfer agent ownership to another subscribed Nova user.
- `admin__trigger_scan_schedule`: Run an auto-scan schedule immediately (Run now).
- `admin__update_agent`: Update Support Agent settings (partial patch — only send fields to change).
- `admin__update_agent_collaborator`: Update collaborator role or permissions on an agent (owner only).
- `admin__update_crm_unreplied_alert_config`: Update CRM unreplied digest email settings.
- `admin__update_scan_schedule`: Update or pause/resume an auto-scan schedule.
- `admin__update_session_label`: Update catalog label (e.g. disable_auto_reply).
- `admin__upload_agent_icon`: Upload agent icon (JPEG/PNG/WebP, max 2MB, base64).
- `admin__upload_attachments`: Upload files to agent KB (PDF/DOCX/TXT → prose; CSV/XLSX/SQLite → database).
- `calendar__add_event`: Run Google calendar action: add event
- `calendar__check_events_today`: Run Google calendar action: check events today
- `calendar__check_events_week`: Run Google calendar action: check events week
- `calendar__converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `calendar__convert_timezone`: Run Google calendar action: convert timezone
- `calendar__delete_event`: Run Google calendar action: delete event
- `calendar__update_event`: Run Google calendar action: update event
- `docs__converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `docs__create_doc`: Run Google docs action: create doc
- `docs__delete_doc`: Run Google docs action: delete doc
- `docs__get_doc`: Run Google docs action: get doc
- `docs__list_docs`: Run Google docs action: list docs
- `docs__rewrite_doc`: Run Google docs action: rewrite doc
- `research__conduct-deep-research`: Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- `research__generate-research-report`: Generate a comprehensive research report from existing research data.
- `sheets__converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `sheets__create_sheet`: Run Google sheets action: create sheet
- `sheets__delete_sheet`: Run Google sheets action: delete sheet
- `sheets__generate_sheet`: Run Google sheets action: generate sheet
- `sheets__get_sheet`: Run Google sheets action: get sheet
- `sheets__list_sheets`: Run Google sheets action: list sheets
- `sheets__update_sheet`: Run Google sheets action: update sheet